Privacy Policy
Effective Date: August 17, 2025
At The Skin Room, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you interact with us in person, online, or through events and promotions.
Information We Collect
We may collect:
Contact information – such as your name, email address, phone number, and mailing address.
Appointment and service information – details about consultations, treatments, and services you receive at The Skin Room.
Purchase history – products and over-the-counter items you buy from us.
Marketing interactions – website activity, form submissions, email engagement, text message interactions, and preferences.
Event and promotional participation – information you provide when entering giveaways, completing questionnaires, or receiving a personalized skincare routine from our aestheticians.
How We Use Your Information
We use your information to:
Provide services – schedule and confirm appointments, deliver treatments, and process purchases.
Send transactional communications – appointment reminders, confirmations, receipts, and other service-related notices.
Deliver marketing communications – newsletters, promotions, seasonal offers, and event invitations (with your consent).
Provide personalized experiences – tailored product suggestions, exclusive offers, and reminders based on your visits, preferences, and purchase history (with your consent).
Run events and promotions – manage giveaways, notify winners, and fulfill prizes.
Service Providers
We work with trusted service providers who support:
Scheduling and appointment management
Payment and order processing
Marketing communications and automation
Data hosting and security
These providers may process your personal information on our behalf, but they are not permitted to sell or use it for their own purposes.
Your Choices
Marketing Communications: You can unsubscribe from emails or opt out of texts at any time using the links or instructions in each message.
Personalized Offers: You may choose whether to receive tailored product and service recommendations.
Access and Updates: You can request access to, correction of, or deletion of your information by contacting us directly.
Data Security
We use administrative, technical, and physical safeguards to protect your information. While no system is perfectly secure, we are committed to maintaining a high standard of data protection.
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from them.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us.